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KB 600008 How to troubleshoot problems

Summary

A general approach is like this,
  1. Does this problem reproducible? If it is reproducible, move on.
  2. Do other libraries behave the same? Please test with Net-SNMP which is also open source. If not, move on.
  3. Does the latest build in the repository work? If not, move on.
  4. Is this a known issue? If not, move on.
  5. Prepare an error report (with all information you can think of that is related) and extra information
    • SNMP packets related: please provide network packet captures if possible.
    • .NET exceptions: please provide stack trace information.
    • Compiler related: please provide MIB documents that trigger the error.
  6. Then open a bug report here with the log file attached.

More Information

How to capture network packets

Use Wireshark or Network Monitor you can capture network traffic.

Note that network capture can contain confidential information. Before sharing it with others, make sure you strip out such critical data.

System.NET tracing

Also note that System.Net tracing is another useful way to log network traffic.

Note that tracing log can contain confidential information. Before sharing it with others, make sure you strip out such critical data.

References

N/A

Last edited Jan 27, 2016 at 2:09 PM by lextm, version 4